Privacy Policy

Last updated: August 2026

Pest Squad Services ("we", "us", "our") respects your privacy. This policy explains what information we collect when you contact us or use our website, how we use it, and the choices you have.

1. Information We Collect

When you request a service or book an inspection through our website, phone, or WhatsApp, we may collect:

  • Your name
  • Your phone number
  • Your location / service area
  • The pest problem or service you are interested in
  • Your property type (home, apartment, office, etc.)

We may also collect limited technical information automatically, such as your browser type, device type, and pages visited, to improve our website and performance.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and schedule pest control services
  • Contact you by phone or WhatsApp about your request
  • Provide quotations and share treatment recommendations
  • Improve our website, services, and customer experience
  • Comply with applicable legal and regulatory obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your details only with service technicians and staff necessary to fulfil your request, or with trusted partners (such as analytics and advertising providers) that help us operate our website under strict confidentiality obligations.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. To exercise any of these rights, please contact us using the details below. We will respond within a reasonable time.

6. Cookies and Analytics

Our website uses cookies and similar technologies to analyse traffic, measure performance, and support our advertising. You can control cookies through your browser settings. Disabling cookies may affect some features of the website.

7. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can reach us at: